Sales Associate

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The day-to-day activities

  1. Order Receipt and Sales Recommendations
  • Welcome customer, receive and guide customer in placing orders, suggest suitable drinks or food in a friendly, enthusiastic, and professional manner;
  • Inform the amount of money to be paid, advise on suitable payment methods, process payments, express gratitude and notice waiting time;
  • Sales recommendations: new products, accompanying products, promotional programs, packaged coffee, thermos bottles, etc.;
  • Respond to customer inquiries accurately and courteously, ensuring comprehensive product knowledge;
  • Proficiently use the sales system;
  • Handle customer complaints or feedback professionally, promptly notifying the Manager;
  • Guide customers to necessary area regarding to the ordering process.
  1. Revenue Control
  • Summarize sales revenue and report to Store Manager at the end of the shift;
  • Control the amount of cash at the store and hand over to Store Manager at the end of the shift;
  • Participate in tasks related to opening and closing the store;
  • Support maintenance, upkeep and cleanliness of the counter.

Job requirements

  • Age: 18 and above
  • Education: At least high school diploma, prefer College or University students in all majors, with priority in Marketing/ Business/ Restaurant – Hotel Management /Food Science.
  • Working hour: Part-time/Full-time