QA Manager

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The day-to-day activities

1. Policy Management & Quality Programs
  • Develop quality systems, standards and programs thorough understanding of business and local regulations.
  • Maintain current awareness on applicable new technology and industry trends and their impact on technical and business needs.
  • Oversee the development, reviewing and enforcing SOP’s or other document-controlled paperwork.
  • Develop, implement, and evaluate complex quality programs and ensure program integration with other functions.
  • Acquire green coffee knowledge and to obtain certifications to support HACCP, ISO, PCQI, and GFSI standards (SQF).
2. Quality Standard Measurement and Management
  • Implement and support a strong culture of quality, accountability, and process improvement, ensuring that the manufacturing processes produce products that meet and exceed regulatory and customer standards.
  • Collaborate with Production team in process of QA checks
  • Collaborate with various departments in the facility on mitigation strategies when EMP concerns arise.
  • Perform various internal audits, conduct paperwork reviews
  • Conduct analytical and microbial testing as well as interpret results and trend data
  • Understanding of coffee cupping procedures and ability to perform sensory evaluation for incoming green coffee and roasted coffee
  • Troubleshoot quality equipment and equipment calibrations.
  • Perform finished product QA testing include sensory evaluation.
  • Perform verification activities as related to facility specific quality programs.
  • Support and enforce GMP and all SQF compliance throughout the facility.
  • Walk through the facility daily, support/lead investigations, and the resolutions of quality issues.
3. Training & Documentation
  • Support/ Lead quality and food safety systems training.
  • Ensure that all necessary documentation is maintained and up to date to support the organization's ISO and other relevant certifications
  • Prepare complex technical reports with major impact to business; makes recommendation on improvements affecting operations or project management.

Job requirements

  • BSc in Food Science/ MS in Food Technology or related discipline.
  • 05+ years of working experience in food manufacturing and quality, 05+ years’ experience working within a quality control team.
  • Previous experience with overseeing third party manufacturing, warehousing, and compliance.
  • ISO certification experience is required.
  • Knowledge of HACCP, ISO, and other key food safety systems
  • ​Knowledge of coffee & tea products preferred.

Skills (Ability to):

  • Must be able to develop an action plan for the overall quality teams as well as motivate and lead employees.
  • Strong leadership ability to manage and motivate staff.
  • Strong organization and communication skills with the ability to facilitate meetings, conduct training and to present information in an advisory capacity.
  • Proficient in ERP (Navision preferred) and maintenance PM software.
  • Excellent project management skills.
  • Fluent in English written and verbal skills is a plus.
  • Proficient in MS Office: Outlook, Word, Excel and Internet Explorer.

Working hours: as per business needs.
Working location: Ba Ria – Vung Tau (Provide shuttle bus from Ho Chi Minh City)